Questions I hear often
Bidding
How do I register to bid?
Create an account with your name, email and mobile number, then save a card before you bid. It is only charged if you win. Browsing never requires an account.
How does bidding work?
Each lot shows the next bid. Tap Bid, check the estimated total, and confirm.
What is a max bid?
A private ceiling. I bid for you one increment at a time, only as much as needed to keep you in the lead, never above your max. Nobody else can see it. If two maximums are the same, the earlier one wins.
Why was I outbid the moment I bid?
Another bidder already had a higher or equal maximum. You will see the next bid amount.
What is soft close?
A bid in the final 2 minutes extends only that lot by the same window from the moment of the bid.
Can I see a piece before I bid?
Yes. Ask from the lot page. Viewing is by appointment.
Fees and payment
What is the buyer's premium and tax?
15% buyer's premium and 10.55% sales tax. Washington sales tax applies to hammer plus premium.
Why do you need a card?
Every bidder saves a card before bidding. It is only charged if you win, and it is charged automatically after the auction closes.
When am I charged?
Shortly after the auction closes. Your saved card is charged automatically for the total of the lots you win: the hammer price, the buyer's premium and sales tax. If the charge does not go through, you pay the invoice online before pickup. If you win nothing, nothing is charged.
Do you accept reseller permits?
Not at this time. Washington sales tax applies to every purchase, including pieces bought for resale.
Pickup
When and where is pickup?
Pickup is at the gallery, Galerie Bach, 309A 3rd Ave S, Seattle, WA 98104, the morning after closing. Bring your invoice QR code or a photo ID.
What if I cannot make pickup?
Request another time on your invoice. Items not collected within 30 days of scheduled pickup are abandoned and relisted with no refund.
Can someone else pick up for me?
Yes. Add their name on your invoice. They will need that name and your invoice number.
Do you ship?
No. Every sale is local pickup at the gallery.